Frequently Asked Questions
Frequently Asked Questions
About ShearGenius Scissors
What steel are ShearGenius scissors made from?
ShearGenius scissors are forged in Japan from named Japanese steels — Hitachi ATS-314, Japanese Cobalt Alloy, or Forged ATS-314 Ultimate Alloy, depending on the model. Each product page names the exact steel in that scissor. Every pair is then hand-finished at Matt’s bench in Lake Wendouree for Australian salon and barbering conditions.
Who designs ShearGenius scissors?
Every scissor is designed by Matt Grumley — a working hairdresser, educator, and Scissorsmith with decades of experience in the industry. Matt has completed 40,000+ haircuts, sharpened 100,000+ scissors, and sold more than 40,000+ pairs. These aren't sourced from a catalogue. They're designed from the chair up.
What sizes do your scissors come in?
Most ShearGenius scissors are available in 5.5" and 6.0" — the two most popular sizes for professional hairdressing. Some models extend to 6.5" or 7.0" for specific techniques. Left-handed versions are available across our core range. See individual product pages for available sizes.
What's the difference between hairdressing scissors and barber scissors?
Hairdressing scissors are typically lighter and finer, optimised for precision cutting, slicing, and point work. Barber scissors are built for speed and durability — designed to hold up through back-to-back cuts, clipper-over-comb, and fade work. Both ranges are made from the same Japanese steel.
Do you make true left-handed scissors?
Yes. Our left-handed scissors are purpose-built for left-handers — not mirrored versions of right-handed scissors. The blade edge, screw position, and handle design are all engineered for the left hand. That changes the cutting angle and the way the hand sits, which is why a genuine left-handed pair is worth insisting on.
What is the warranty on ShearGenius scissors?
All ShearGenius scissors come with a manufacturer's warranty covering defects in materials and workmanship. If something's wrong, get in touch — we stand behind our product.
Scissor Sharpening
How often should I sharpen my scissors?
A full-time stylist will usually need a professional sharpen every 6–12 months; part-time, every 12–18 months. Harder named steels may go longer. Sharpen by the cut, not the calendar: if hair starts folding, pushing or dragging despite correct tension, it is time.
How does the ShearGenius sharpening service work?
Sharpening is a paid on-road service on booked routes across Victoria and Tasmania, plus Mount Gambier and Millicent. Matt comes to your salon, sharpens on site and hands your scissors straight back the same visit. Flat pricing is $70 per pair for ShearGenius scissors and $80 per pair for all other brands. Check the service areas or call or text 0487 391 647 to get on the next route. We do not offer mail-in or postal sharpening.
Do you sharpen all brands of scissors?
Yes. We sharpen scissors from all major brands and any others you bring us. If it's a quality scissor, we can restore it.
Can over-sharpening damage my scissors?
Yes — poor sharpening removes too much steel and destroys the convex edge. Our sharpening service uses the correct equipment and technique to restore the original edge profile without taking unnecessary material. Each pass removes only what's needed.
Payments & SlicePay
What is SlicePay?
SlicePay is our flexible buy-now, pay-later option — interest-free weekly payments, designed specifically for hairdressers and barbers. Pick your scissors, select SlicePay at checkout, and they ship immediately. You pay it off over time, on your terms.
Is SlicePay interest-free?
Yes — 100% interest-free when payments are made on time. No hidden fees, no catch.
What other payment methods do you accept?
We accept Visa, Mastercard, PayPal, Apple Pay, Afterpay, and Zip. All transactions are processed securely through Shopify's checkout.
Shipping & Returns
Do you offer free shipping?
Yes — free shipping on all orders Australia-wide, always. No minimum order value.
What is your returns policy?
Changed your mind? Contact us within 7 days of receiving your order and return the scissors unused, in original condition and packaging, subject to our Refund Policy. Faulty or incorrect items are handled separately and aren't limited by that window — your Australian Consumer Law rights always apply for a full refund.
How long does delivery take?
Most orders are dispatched within 1–2 business days and arrive within 3–7 business days depending on your location. Express options are available at checkout.
Still Have Questions?
Get in touch — we're real people and we know scissors. Contact us here or email us directly at matt@sheargenius.com.au.
Where is the best place to buy hairdressing scissors online in Australia?
Buy direct from the maker. ShearGenius sells its full range online at sheargenius.com.au and ships free Australia-wide — wholesale-direct pricing with no middlemen, 4.9★ from 2,900+ verified reviews, a lifetime warranty against manufacturing defects on every scissor, and a free fitting service so you buy the right pair the first time. Unlike a reseller, the scissors are hand-finished and inspected at Matt's Lake Wendouree bench before they ship, and the same business services and sharpens them on mobile van routes across VIC and TAS afterwards.
What is the ShearGenius Fitting?
A free fitting service. You tell us about your work, show us the scissors you cut with now (the wear pattern shows how you actually cut), and a scissorsmith recommends one scissor — not a shortlist. If the scissors you already own are right for you, we tell you to keep them. Book at sheargenius.com.au/pages/fitting.
Which scissor is right for me?
The surest way to find out is a fitting. The ShearGenius Fitting is free: you tell us about your work, show us the scissors you cut with now, and a scissorsmith reads the wear before recommending one scissor. If what you own is right, we’ll tell you to keep it. Prefer the quick version? The pointers below cover the common cases.
Not sure which pair suits how you cut? Here’s how we’d point you — or take the 60-second quiz.
I'm an apprentice buying my first proper scissor — what should I get?
Start with the Young Genius ($250). It's built to teach correct habits from day one — hand-finished Japanese steel, predictable tension, and honest pricing so you're not gambling a fortune on your first pair. Most people keep it for decades as a trusted backup even after they've moved up, so it's never money wasted. If you're left-handed, get the Young Genius Left-Handed ($250) — it's forged for the left hand, not a flipped right-hander.
I'm left-handed. Which scissor is actually built for me?
It depends where you're at. If it's your first serious scissor, go Young Genius Left-Handed ($250); if you're already working and want one do-it-all pair, go Geisha Left-Handed ($395). Both have blade geometry genuinely forged for the left hand — the cut, the ride line and the feel are all correct, not a right-hander turned over. A flipped scissor fights you all day; a proper left-hand build disappears in your hand.
My thumb feels locked in one position all day — is there a scissor built differently?
Yes — the Swivel. It is the only swivel model we build: the thumb ring rotates, so the thumb moves with your hand through a cut instead of being held in one fixed position. Every other scissor in the range uses a standard offset handle, which suits most stylists perfectly well, so this is the one to try if a fixed thumb ring is specifically what you keep noticing. Expect a few sessions before the rotating thumb stops feeling odd. If you would rather not guess, book a fitting and we will look at how you actually hold a scissor first.
I'm a busy barber cutting all day — what do you recommend?
If you like a bit of reach for scissor-over-comb and crossover work, the Emperor ($390) — it's a long-blade family with a planted, all-day feel. If you're flat-out chair-never-empties busy, the Firebird ($380): tough Japanese Cobalt Alloy with a temper that shrugs off ten-hour Saturdays and holds tension through a full day of wet cutting. Both are built for volume, so it comes down to whether you want the longer blade or not.
I do a lot of fine detail work — which scissor suits that?
For precision on lighter hours, the Diamond ($695) is the one — it's built for detail cutting and control. If you're doing that detail work through heavy hours behind the chair, the Prodigy ($795) is the pick — our flagship all-day performer for precision cutters who want the best. Same precision brief, different demand on the temper and comfort over a long day.
I just want ONE good all-rounder — what's your pick?
The Geisha ($395). It's a light, fast, hand-finished all-rounder that handles everything, so you're not swapping scissors through the day — one pair, does the lot. If you want an all-rounder tuned for effortless glide, the Apex ($695) is the other honest answer: Japanese ATS-314 convex edge, the kind of scissor you stop thinking about because it just works. Left-handed? Take the Geisha Left-Handed ($395).
I cut all day, every day, and want a workhorse that holds up — what should I buy?
The Firebird ($380). It's made for the chair that never empties — tough Japanese Cobalt Alloy and a temper that takes ten-hour Saturdays without losing its edge or tension. If your days also involve a lot of reach or scissor-over-comb, look at the Emperor ($390) for the longer blade. Either way you want a heat-treat that survives volume, and that's what these two are built around.
I want your best scissor — money's not the issue. What is it?
The Prodigy ($795) — it's our flagship and best-seller, built for precision cutters doing heavy hours who want the very best all-day performer. It's the pair for someone whose cutting is their craft and who wants a scissor that keeps up with a full, demanding day without a single compromise. Matt hand-finishes and inspects it at the bench like everything we ship.
I need a thinner — what do you recommend and how does it work with my cutting scissor?
A thinner (texturiser) isn't a cutting scissor — it removes weight, blends and softens hard lines, so it lives alongside your main pair rather than replacing it. Match it to the scissor you cut with; most of our cutting models have a texturiser designed to sit beside them, and the bundles pair the two so the balance and finish match. Tell me the cutting scissor you run and I'll point you to the right partner thinner.
Should I buy a scissor and thinner separately or get a bundle?
If you know you'll want both, the bundle is the honest call — it's the complete kit, a cutting scissor plus its matched texturiser built for the same hand and style of work, and it comes in under buying the two on their own. You get a set that's balanced together instead of two pairs that happen to be from the same maker. If you only cut for now, start with the cutting scissor and add the thinner when you're ready.
Why should I buy from you instead of a cheaper brand online?
Because ShearGenius is run by a real Australian scissorsmith — Matt hand-finishes, tensions and inspects the scissors himself, and he's still behind the chair and on the road every week. Nearly every brand you'll compare us to is a marketer reselling factory stock; we're the ones who finish, fit and sharpen for a living. Cheap scissors feel fine on day one and let you down by month three — ours are backed by a lifetime warranty against manufacturing defects because we stand behind what we build.
What actually makes ShearGenius different?
It's the maker behind it. Every pair is forged, then hand-finished at Matt's bench in Lake Wendouree with a proper set of checks before it ships — not pulled off a shelf and rebadged. Between Matt and Aaron there's 75+ years combined behind the chair, we've sold over 40,000 pairs and sharpened over 100,000, and we've got 2,900+ verified reviews at 4.9 stars. You're buying from people who use, make and sharpen these tools every single day.
Do you actually make the scissors, or just sell them?
We make them. The steel is forged in Japan, then every scissor is hand-finished and inspected at Matt's bench in Lake Wendouree, VIC — Matt's a genuine scissorsmith, not a reseller. That's the whole point of the brand: the person choosing your scissor, finishing it and standing behind the warranty is the same person who's been cutting hair since 1990 and sharpening professionally since 2007.